Privacy Policy

🔐 Privacy Policy

At Hippy Luxe, we value your privacy as much as we value slow mornings, golden light, and thoughtfully made treasures. We’re committed to protecting your personal information and being transparent about how it’s collected, used, and stored.

1. What We Collect

When you shop with us, sign up to our newsletter, or contact us, we may collect the following information:

  • Your name
  • Email address
  • Shipping and billing address
  • Phone number (optional)
  • Payment details (processed securely via third-party gateways)
  • Purchase history
  • IP address and browsing behaviour (for analytics and website optimisation)

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Communicate with you about your order or support inquiries
  • Send you marketing emails (only if you opt in!)
  • Improve your shopping experience on our website
  • Comply with legal and tax obligations

No spam. No weird stuff. Just good vibes and honest service.

3. Email Marketing

When you sign up to our mailing list, you’ll receive updates about new arrivals, sales, launches and other little love notes from us. You can unsubscribe anytime by clicking the link at the bottom of our emails, or emailing us directly at hello@hippyluxe.com.au.

4. Cookies & Analytics

We use cookies (the digital kind, not the delicious kind) to:

  • Understand how our customers use the site
  • Save your preferences (like what’s in your cart)
  • Improve your browsing experience

This helps us see what’s working and where we can glow-up our site to better serve you.

5. Payment Security

All payments are processed securely through trusted gateways such as Shopify Payments, PayPal, Afterpay, and Stripe. We never see or store your full credit card details.

6. Sharing Your Info

We never sell or rent your personal information. We only share your info with:

  • Payment processors (to complete your order)
  • Shipping providers (to deliver your parcel)
  • Analytics or email platforms (to help us improve)

These third parties only use your info for the purposes required and are committed to data protection.

7. Your Rights

You can:

  • Request access to the personal info we hold about you
  • Ask us to update or delete your information
  • Withdraw your consent for marketing at any time

Just email us at hello@hippyluxe.com.au and we’ll take care of it.

8. Data Storage & Security

We take all reasonable steps to protect your data from misuse, loss, or unauthorised access. Our website and systems are secured and regularly monitored to keep your details safe.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in law or our operations. The latest version will always be available right here on our website.

10. Questions?

We’re here to keep things crystal clear. If you have any questions or concerns about our privacy practices, get in touch:

📧 hello@hippyluxe.com.au
📍 Picton, NSW Australia (HQ)